ONE MORE QUESTION…

We hope you find the relevant question below – simply click on the relevant FAQ and you’ll see the answer!

We only require you to vacate your bedroom in two cases: on expiry of the lease, or if it is a policy of the University that you leave the residence during the holiday period. Other than that you are welcome to stay with us during the holiday periods. Should you wish to leave your belongings with us over the December break you would have to follow the standard pre-booking process with the residence management staff.

All of our residences offer a high standard of meal at prices that students can afford. Yes, Eduloan cards are accepted in the canteens in all residences.

All our residences are located close to grocery stores. If you don’t have time for shopping, you can also enjoy the home cooked meals supplied in the canteen.

Transport to and from campus is available at Urban Nest. Some residences at the University may include the cost of transport in your rent. The Res Manager of the residence can tell you if your res is one of them.

Yes, you are allowed to bring your car and there is parking available. You will not need to pay a parking fee. For your access sticker, contact the Res Manager of your residence.

All residences have mini computer labs where you will have access to the World Wide Web. Your student residence account is preloaded with a limited amount of 1 GB every month for internet usage which can be used on your Wi-Fi connection. If you prefer to use your laptop in the privacy of your bedroom, Wi-Fi is available throughout the facility. Top-up data is available on request and at a rate of R39.99 per Gb.

All residences have laundry rooms, equipped with washing machines and driers. The use of the laundry rooms is free of charge for current residents. Note that we do not supply cleaning materials, powders or detergents.

Fridge, microwave, toaster, bar heater or any kind of furniture (as noted just above). If you want to bring your own bar fridge please clear this with our Res Manager before you arrive.

Each room in the residence is equipped with the following: bed, mattress, study desk, chair, and cupboard (with shelves and hanging spaces). Each room is also equipped with a stove, microwave and a fridge, so we do not allow students to bring any of these items themselves.  However, students do need to bring cutlery and crockery, bed linen and towels.

Depending on what residence you choose, there may be a university head lease in place. The length of that lease will be prescribed by the University accommodation office. Should you let from us privately, leases range between 10 and 12 months in length. All students are required to pay a breakage deposit which is fully refundable should there be no breakages and your rental is up to date.

Your rent includes everything except for meals and transport. Each residence may differ slightly, but your rent is all-inclusive and you do not have to pay for electricity, water, use of the gym or computer facilities. Wi-fi access is also free (capped at 1 GB per month).

You can register with us in advance of the academic year. Remember to book early because if you leave it later than early February you may miss out.

MOBILE WALLET HOW TO

One may access their MoreMoney mobile wallet via USSD, Internet, Mobi and SMS.

Call centre/ Helpline – 0861 477 227

Support office hours: Monday – Friday 7:30 – 4:30

1. USSD

Dial *120*4902#
Reply with your pin to access your account
Select option 2. SWITCH Money from account
Select option 2. Send money to an ABSA ATM
Information required

  • Amount / value

You will receive an SMS with a 10 digit pin.
You will also required the first 6 digits of your registered cellphone number.
Go to any ABSA ATM; press card-less transaction and insert pin when prompted.

2. WEBSITE

Login to https://www.moremoneysa.co.za
Login with your cellphone number and pin
Click “Switch to ABSA ATM”
Select amount / value between R100 and R 2900 and click “Submit”
Click on “Submit” to confirm transaction

You will also required the first 6 digits of your registered cellphone number.
Go to any ABSA ATM; press card-less transaction and insert pin when prompted.

Bank Account details for EFT Deposit

ACCOUNT HOLDER/NAME: ISP CASH (PTY) LTD

REFERENCE: CELLPHONE NUMBER ONLY. (Without the cellphone number the server cannot process the transaction to the correct account)

IF YOU ARE AN ACCOUNT HOLDER AT A BANK, MAKE THE DEPOSIT TO THE SAME BANK ACCOUNT:

ABSA
Account Number: 4079074175
Branch: 632005

FNB
Account Number: 62367443646
Branch: 250117

Nedbank
Account Number: 1030138745
Branch: 177942
This account is only available for deposits to be made Mon – Fri 09:00 – 17:00

Standard Bank
Account Number: 273313673
Branch: 001155
This account is only available for deposits to be made Mon – Fri 09:00 – 17:00

Capitec Bank
Account Number: 135 219 2614
Branch: 470010

This account is only available for deposits to be made during banking hours between Mon – Fri 09:00 – 17:00. Please note Capitec does not allow for reference numbers; please send proof of payment for this transaction to be manually processed. This will be done during office hours.

IF A CASH DEPOSIT IS LESS THAN R110, 00, PLEASE EMAIL OR FAX PROOF OF PAYMENT FOR IT TO BE MANUALLY PROCESSED. THIS PROCESS WILL BE DONE DURING OFFICE HOURS ONLY.

ALL BANKS

Internet Banking Transfer will be channeled through the normal banking gateways. If a payment is paid from FNB to FNB or from ABSA to ABSA, the money should be in your wallet account within 15min, however network congestion may influence this. If an EFT is done from any other bank to the ABSA account, the normal Internet banking rules apply and your bank will be able to provide the time lapse for the payment to be available in the ABSA account.  If a deposit is delayed, proof of payment is to be sent to ISP Cash where it will be addressed during normal office hours.

BANK ACCOUNT DETAILS FOR CASH DEPOSITS:

ACCOUNT HOLDER/NAME: ISP CASH (PTY) LTD

REFERENCE: CELLPHONE NUMBER ONLY. (Without the cellphone number the server cannot process the transaction to the correct account)

BANK ACCOUNT DETAILS AT THE BANK YOU ARE DEPOSITING MONEY:

ABSA
Account Number: 4079074175
Branch: 632005

FNB
Account Number: 62367443646
Branch: 250117

Nedbank
Account Number: 1030138745
Branch: 177942
This account is only available for deposits to be made Mon – Fri 09:00 – 17:00

Standard Bank
Account Number: 273313673
Branch: 001155
This account is only available for deposits to be made Mon – Fri 09:00 – 17:00

Capitec Bank
Account Number: 135 219 2614
Branch: 470010
This account is only available for deposits to be made during banking hours between Mon – Fri 09:00 – 17:00. Please note Capitec does not allow for reference numbers; please send proof of payment for this transaction to be manually processed. This will be done during office hours.

IF A CASH DEPOSIT IS LESS THAN R110, 00, PLEASE EMAIL OR FAX PROOF OF PAYMENT FOR IT TO BE MANUALLY PROCESSED. THIS PROCESS WILL BE DONE DURING OFFICE HOURS ONLY.
  1. Over the counter cash deposit at any bank
  2. deposit taking ATMs
  3. EFT to any bank

IT IS IMPORTANT TO REMEMBER:

  1. YOUR CELLPHONE NUMBER WILL ALWAYS BE YOUR REFERENCE FOR ALL PAYMENT OPTIONS!
  2. THERE SHOULD BE NO SPACES IN THE CELLPHONE NUMBER, IF YOUR REFERENCE IS WRONG PAYMENT ALLOCATION WILL TAKE LONGER. EXAMPLE: 061 555 1234 (incorrect) / 0615551234 (correct)
  3. IF YOUR DEPOSIT IS LESS THAN R110,00 OR AT EITHER STANDARD BANK OR NEDBANK, THE DEPOSITS WILL BE MANUALLY ALLOCATED DURING BUSINESS HOURS. IF YOU DEPOSIT AT CAPITEC, YOU NEED TO SEND A COPY OF THE PROOF OF PAYMENT TO OUR CALL CENTRE FOR ALLOCATION callcentre@ispcash.co.za (THIS MUST BE DONE DURING OFFICE HOURS).

1. USSD

Dial *120*4902#
Follow the prompts
Information required:

  • First Name
  • Surname
  • RSA ID number / Foreign Passport number
  • Select Rep code – RESPUBLICA STUDENT MUST TYPE IN THIS REP CODE NUMBER 105551

2. SMS TO 43731

A) Registering with RSA ID number use the following format in the sms:

ispc RSAID Firstname Surname Repcode

Example: ispc 7103145229089 Joe Soap 105551

B) Registering with Passport number use the following format in the sms:

ispc RSAID Firstname Surname Repcode

Example: ispc pABC12345 Joe Soap 105551

3. WEBSITE

Login to https://www.moremoneysa.co.za
Click on register button

  • Type in required information (indicated with a star)
  • Type in rep code 105551
  • RSA ID number / Foreign Passport number
  • Click register

Once registered, you will receive an sms with your wallet pin code. The pin code will expire and you will be prompted to change/personalise your pin upon your first login.

You will be prompted to accept the terms and conditions upon login to your MoreMoney mobile wallet.

Please follow the below process as per the images given to assist you in registering a wallet.